GM SRS

1. No Refunds or Modifications for Digital Licenses

Activated modules or licenses cannot be returned or refunded.
If an incorrect key or device number is entered by the customer, the purchase is not eligible for return.
Licenses cannot be modified, transferred, or reissued for another device under any circumstances.

2. Irreversible Order Processing

After the order status changes to “Waiting for activation”, the data has already been sent to the developer.
From this point onward, the order cannot be canceled, edited, corrected, or refunded.

3. Responsibility for Software Functionality

Our store is not responsible for the functionality, performance, or declared features of any software module.
We do not guarantee the listed functions because we are not the developer.

4. Accuracy of Product Information

Module and script descriptions are provided directly by the manufacturer.
IOBD.io is not responsible for any inaccuracies, missing details, or differences between the description and actual operation.
In disputed situations regarding functionality or listed features, the customer must contact the manufacturer.

5. Customer Responsibility for Installation

IOBD.io sells professional automotive diagnostic software and equipment.
Installation, setup, configuration, and compatibility checks must be performed by the customer.

We do not provide remote installation, programming, or setup services unless explicitly stated otherwise.

6. Required Technical Knowledge

These products are intended for users with basic technical knowledge in automotive diagnostics.
The customer is fully responsible for understanding the installation process and using the software and hardware correctly.

7. No Liability for Incorrect Usage

IOBD.IO is not responsible for issues caused by:

• incorrect installation

• unsupported or incompatible hardware

• improper configuration

• third-party interference